1-800-PACK-RAT
Auburn, WA Trust 76 / 100(Good)Insufficient dataAI-scored from licensing records, complaints, and verified reviews
Customers find 1-800-PACK-RAT in Auburn helpful with careful handling and generally clear communication, but expect uneven booking reliability, occasional delivery timing problems, and confusing pricing details.
Service Quality Breakdown
PUNCTUALITY
70.57%
305 mentions
CARE/PACKING
86.37%
218 mentions
COMMUNICATION
78.44%
541 mentions
EQUIPMENT
74.47%
138 mentions
BOOKING
46.45%
144 mentions
PRICE/VALUE
38.19%
81 mentions
Pros
- Crews handle items with care and often assist beyond basic tasks (e.g., helping with personal mobility devices).
- On-site staff are frequently friendly and helpful, delivering clear instructions during drop-off and pickup.
- Drivers and equipment adapt to tight driveways and awkward access, making placement work when space is limited.
Cons
- Booking and final delivery coordination are unreliable—expect to follow up repeatedly to lock in delivery times.
- Price quotes and fee disclosure can be inconsistent; customers report surprise charges at delivery without prior written breakdowns.
- Punctuality is uneven for deliveries and long-distance transfers, which can disrupt tight moving schedules.
Neutral ranking. No ads. We don’t make pricing promises.