1-800-PACK-RAT

Fairview, OR
Trust 45 / 100(Low)Insufficient data

Customers renting containers from 1-800-PACK-RAT in Fairview, OR often find individual team members helpful and careful with container placement, but the overall experience is inconsistent — expect decent on-site handling from certain employees but frustrations around scheduling, equipment readiness, and price transparency.

Service Quality Breakdown

PUNCTUALITY
54.08%
33 mentions
CARE/PACKING
70.02%
16 mentions
COMMUNICATION
53.96%
62 mentions
EQUIPMENT
39.68%
14 mentions
BOOKING
28.49%
22 mentions
PRICE/VALUE
19.62%
17 mentions

Pros

  • Specific crew members consistently provide friendly, responsive service and will go the extra mile to ensure smooth delivery.
  • Containers are often placed exactly where customers want them, making loading and unloading easier.
  • When drivers arrive on time and are prepared, drop-off and removal are handled quickly.

Cons

  • Scheduling and booking processes are unreliable — expect potential mix-ups and last-minute changes.
  • Equipment and truck readiness are inconsistent; you may encounter missing tools or worn gear.
  • Price and fee transparency is poor; customers often feel surprised by charges or that value is lacking.
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