A & E Relocation Services

Lacey, WA
Trust 40 / 100(Low)Insufficient data

Customers report a moving company in Lacey, WA that often shows friendly, capable crews who handle packing and furniture reassembly well, but also has recurring problems with equipment readiness, timing, and value for money. Pros: crews are personable, flexible with scope changes, and careful when they focus on packing and assembly; Cons: trucks or gear can be missing or in poor condition, arrival and staffing are inconsistent, and pricing/extra charges sometimes feel unclear.

Service Quality Breakdown

PUNCTUALITY
40.85%
26 mentions
CARE/PACKING
46.21%
40 mentions
COMMUNICATION
51.61%
43 mentions
EQUIPMENT
28.15%
16 mentions
BOOKING
43.4%
28 mentions
PRICE/VALUE
36.29%
20 mentions

Pros

  • Crews are often friendly, patient, and willing to reassemble furniture carefully after moves.
  • Office staff and some crews respond quickly and can be easy to work with when scheduling.
  • The company can be flexible with scope changes and sometimes accommodates same-day or special requests.

Cons

  • Trucks and on-site equipment are sometimes missing or in poor condition, creating safety risks and delays.
  • Staffing and punctuality are inconsistent — quoted mover/truck counts have at times not matched arrivals.
  • Pricing clarity and perceived value are mixed; expect to confirm per-pound rates, extras, and any potential charges.
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