Allied Van Lines

Kent, WA
Trust 42 / 100(Low)Insufficient data

Customers report a moving company in Kent, WA with a split personality: when crews are focused they pack carefully and individual crews can be hardworking and polite, but logistical and pricing problems crop up often enough to make planning stressful. Pros: professional packers, polite/unloading crews, and some punctual drivers; Cons: inconsistent communication, poor equipment readiness, and worrying price/value issues that can include surprises or perceived scams.

Service Quality Breakdown

PUNCTUALITY
56.11%
22 mentions
CARE/PACKING
69.56%
33 mentions
COMMUNICATION
58.9%
34 mentions
EQUIPMENT
26.26%
8 mentions
BOOKING
52.73%
16 mentions
PRICE/VALUE
36.07%
13 mentions

Pros

  • Careful, professional packers who frequently prevent breakage and protect boxed items.
  • Individual crews (loading/unloading) described as hardworking, polite, and careful during on-site work.
  • When drivers are committed, they can be punctual and communicative, reducing day-of stress.

Cons

  • Communication gaps: missing written quotes, slow email follow-up, and unclear timeline updates.
  • Equipment and readiness problems that can delay moves or increase handling risk.
  • Price and value issues, including reports of surprise fees or worse—claims of deceptive booking behavior.
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