APEX Moving & Storage
Tacoma, WA Trust 61 / 100(Fair)Insufficient dataAI-scored from licensing records, complaints, and verified reviews
Customers report a generally positive moving experience with attentive crews and clear communication. Pros: crews tend to be punctual, polite, and careful with belongings; many moves are completed efficiently with good packing care. Cons: occasional booking and equipment issues show up, and some customers mention deposit or scheduling headaches.
Service Quality Breakdown
PUNCTUALITY
81.18%
53 mentions
CARE/PACKING
77.27%
60 mentions
COMMUNICATION
72%
78 mentions
EQUIPMENT
65.67%
17 mentions
BOOKING
63.16%
40 mentions
PRICE/VALUE
67.73%
39 mentions
Pros
- Expect polite, efficient crews that move quickly and protect furniture during the move.
- Good on-the-day communication: crews and office staff often provide helpful updates.
- Packing and handling are typically careful — blankets and wrapping are commonly used to prevent damage.
Cons
- Double-check booking terms, especially deposits and cancellation/refund policies.
- Confirm truck size and equipment for larger or unusual items to avoid last-minute issues.
- Ask for a detailed written estimate to reduce the chance of unexpected charges.
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