Cross Town Movers / Bekins Van Lines - SALEM
Salem, OR Trust 65 / 100(Fair)Insufficient dataAI-scored from licensing records, complaints, and verified reviews
Cross Town Movers / Bekins Van Lines - SALEM is a local moving company customers describe as careful and professional during moves, with crews that handle bulky and awkward moves well but sometimes leave customers double-checking booking details and final pricing.
Service Quality Breakdown
PUNCTUALITY
85.9%
50 mentions
CARE/PACKING
85.61%
75 mentions
COMMUNICATION
84.43%
76 mentions
EQUIPMENT
74.84%
16 mentions
BOOKING
65.06%
22 mentions
PRICE/VALUE
61.94%
21 mentions
Pros
- Crews are consistently described as friendly and professional, which makes the move less stressful.
- Movers handle heavy or awkward items carefully—customers repeatedly praise furniture handling.
- Teams often call ahead and arrive on time, helping moves stay on schedule.
- Good communication and personable crews during the move make coordination easier.
Cons
- Booking details and truck choice can be inconsistent—confirm vehicle type and scope of work up front.
- Price can feel unclear to some customers; confirm final charges and extra-fee triggers in writing.
- A small number of crews show inattentive behavior on site (phone use) or disassemble items without asking.
- Equipment readiness for unusual items or nonstandard access (no elevator, tight stairs) can vary—ask ahead.
Neutral ranking. No ads. We don’t make pricing promises.