Five Star Moving
Richmond, CA
Trust Score 77/ 100Highly Recommended
AI summary
Based on licensing records, complaints, and verified reviewsFive Star Moving operates in Richmond, California, and has built a solid reputation over 240 reviews since 2015. Customers consistently praise reliable punctual crews, careful packing, and clear communication, with moves that often go smoothly even in challenging elevator scenarios or when handling large items like pianos. A recurring note is that equipment readiness can vary, but the team responds with good communication and a fair, transparent approach to pricing.
Service Quality Breakdown
PUNCTUALITY
86.4%
114 mentions
CARE / PACKING
86.3%
146 mentions
COMMUNICATION
86.12%
156 mentions
EQUIPMENT
74.33%
31 mentions
BOOKING
79.43%
44 mentions
PRICE / VALUE
79.62%
83 mentions
Rating Distribution
5 ★
228 reviews
4 ★
3 reviews
3 ★
1 review
2 ★
2 reviews
1 ★
5 reviews
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