Metro Moving
Portland, OR Trust 59 / 100(Fair)Insufficient dataAI-scored from licensing records, complaints, and verified reviews
Customers report generally positive moves with friendly, hardworking crews and an owner who responds quickly. Pros: Movers are careful with belongings, communicate arrival updates, and offer fair pricing for typical local moves; Cons: Scheduling and quotes can be inconsistent and there are occasional tardy arrivals or billing surprises.
Service Quality Breakdown
PUNCTUALITY
68.59%
44 mentions
CARE/PACKING
80.83%
42 mentions
COMMUNICATION
73.66%
54 mentions
EQUIPMENT
68.82%
10 mentions
BOOKING
60.9%
26 mentions
PRICE/VALUE
77.08%
20 mentions
Pros
- Owner responsiveness: quick callbacks and clear day-of arrival updates make scheduling smoother and reduce stress.
- Careful handling: movers are willing to work until the job is done and take care with furniture and setups, which lowers damage risk.
- Short-notice availability: the company often accommodates last-minute bookings, helpful if plans change.
Cons
- Scheduling reliability: expect occasional late arrivals or timing changes, so confirm an arrival window and contingency plans.
- Quote accuracy: some customers were charged more than the original quote — get a written, itemized estimate.
- Limited equipment/fleet flexibility: for very large or specialized moves, verify truck size and tools ahead of time.
Neutral ranking. No ads. We don’t make pricing promises.