Michelle's Piano
Portland, OR Trust 76 / 100(Good)Insufficient dataAI-scored from licensing records, complaints, and verified reviews
Michelle's Piano in Portland is a specialist piano mover and dealer known for careful handling and knowledgeable staff. Customers frequently praise the team's ability to move and place pianos safely and to advise on piano purchases or sales; scheduling and occasional communications around timing are the main annoyances to watch for.
Service Quality Breakdown
PUNCTUALITY
78.87%
79 mentions
CARE/PACKING
90.22%
113 mentions
COMMUNICATION
79.26%
166 mentions
EQUIPMENT
87.3%
85 mentions
BOOKING
68.96%
63 mentions
PRICE/VALUE
80.79%
65 mentions
Pros
- Careful handling: movers wrap and maneuver pianos confidently, minimizing risk of damage.
- Knowledgeable sales staff: employees help match customers to appropriate instruments and give practical advice.
- Well-equipped crews: the team brings the right tools for concerts and heavy or awkward moves.
- Friendly, patient service in the showroom: customers who shop over time report low-pressure, helpful interactions.
Cons
- Scheduling friction: limited availability and broad arrival windows mean you may need to plan ahead and confirm repeatedly.
- Timing variability for some moves: while often on time, some customers experienced delayed or broad ETA windows.
- Occasional gaps in move-day updates: customers who want tight timing should ask for explicit status checks during transit.
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