O'Neill Transfer & Storage
Portland, OR Trust 59 / 100(Fair)Insufficient dataAI-scored from licensing records, complaints, and verified reviews
O'Neill Transfer & Storage in Portland positions itself as an experienced mover that excels at protecting belongings and offering clear office communication, but customers should be prepared for occasional late arrivals, limited or older equipment, and mixed experiences on booking and pricing.
Service Quality Breakdown
PUNCTUALITY
83.74%
30 mentions
CARE/PACKING
85.53%
32 mentions
COMMUNICATION
81.87%
39 mentions
EQUIPMENT
32.98%
8 mentions
BOOKING
68.02%
16 mentions
PRICE/VALUE
57.43%
8 mentions
Pros
- Careful, proactive packing: movers often take extra steps and adapt packing to protect fragile items.
- Polite, professional crews: teams are frequently described as courteous and respectful during moves.
- Clear office communication for many customers: the office is reachable and can accommodate specific needs when prompted.
Cons
- Equipment limitations: customers should expect older trucks or limited capacity that may not suit large or prolonged jobs.
- Occasional punctuality/staffing gaps: some moves start late or with fewer movers than scheduled, sometimes without advance notice.
- Mixed booking and pricing clarity: scheduling can require extra confirmation and price/value feels inconsistent for complex jobs.
Neutral ranking. No ads. We don’t make pricing promises.