On The Go Moving & Storage
Redmond, WA Trust 82 / 100(Good)Insufficient dataAI-scored from licensing records, complaints, and verified reviews
Customers report reliably on-time crews that work hard and handle most moves with care. Pros: friendly, professional teams who wrap items, remind you of details, and usually resolve small problems quickly; Cons: occasional slow jobs, higher-than-expected costs, and uneven equipment/readiness on some moves.
Service Quality Breakdown
PUNCTUALITY
86.37%
353 mentions
CARE/PACKING
77.18%
402 mentions
COMMUNICATION
79.39%
449 mentions
EQUIPMENT
67.57%
118 mentions
BOOKING
76.21%
186 mentions
PRICE/VALUE
64.58%
209 mentions
Pros
- Crews frequently arrive on time and start work quickly, which shortens the moving day.
- Teams are described as friendly and professional, often wrapping forgotten items and explaining steps.
- Communication before the move (reminders and scheduling) is clear and easy to follow.
Cons
- Some moves run longer than quoted, leading to complaints about cost and value.
- Equipment readiness and truck sizing are inconsistent on a minority of jobs, which can cause delays.
- A small number of bookings have resulted in poor crew performance or incomplete assistance — confirm crew details.
Neutral ranking. No ads. We don’t make pricing promises.