PODS Moving & Storage

Portland, OR
Trust 53 / 100(Fair)Insufficient data
(877) 770-7637
WebsiteYelpGoogle

PODS Moving & Storage in Portland, OR offers portable container delivery and pickup for moves and storage. Customers frequently interact with helpful local staff and sometimes experience reliable, on-time container drops, but many report booking errors, communication gaps, and price/value concerns that can make moves more stressful than expected.

Service Quality Breakdown

PUNCTUALITY
50.19%
68 mentions
CARE/PACKING
63.31%
29 mentions
COMMUNICATION
42.31%
94 mentions
EQUIPMENT
52.84%
44 mentions
BOOKING
35.82%
67 mentions
PRICE/VALUE
34%
50 mentions

Pros

  • Friendly, helpful individual staff who go out of their way to assist (e.g., named employees who resolve issues).
  • When logistics go smoothly, container delivery and pickup are timely and placed correctly, keeping the move on schedule.
  • Staff sometimes proactively replace damaged equipment to avoid storing belongings in a compromised pod.

Cons

  • Booking and billing mistakes that can lead to unwanted deliveries or being charged after cancellation.
  • Inconsistent communication after the initial booking—customers may not get reliable updates or confirmations.
  • Occasional property or container damage reported during delivery or pickup, requiring careful oversight and documentation.
  • Price and fee transparency issues that make it hard to predict total moving costs without persistent follow-up.
Request quote

Neutral ranking. No ads. We don’t make pricing promises.