PODS Moving & Storage
Tacoma, WA Trust 50 / 100(Fair)Insufficient dataAI-scored from licensing records, complaints, and verified reviews
PODS Moving & Storage in Tacoma provides container-based moving and storage services that many customers find convenient for flexible timelines, but experiences vary: some customers praise timely deliveries and intact equipment, while others report scheduling hiccups, communication limits on delivery zones, and occasional damage or denied claims.
Service Quality Breakdown
PUNCTUALITY
51.88%
31 mentions
CARE/PACKING
74.63%
11 mentions
COMMUNICATION
55.86%
45 mentions
EQUIPMENT
77.85%
8 mentions
BOOKING
38.89%
28 mentions
PRICE/VALUE
32.1%
15 mentions
Pros
- Equipment tends to arrive in good working condition, so you can usually expect usable trucks and containers when the job is fulfilled.
- Many customers find the container model convenient for flexible loading and short-term storage, letting them pack on their own schedule.
- When the local team is organized, bookings and deliveries can be smooth and the POD can be picked up or dropped off as scheduled.
Cons
- Scheduling and punctuality are unpredictable—expect to follow up and confirm time windows rather than rely on a single promise.
- Delivery limits by zip code and refusal to deliver to certain addresses have caused major disruptions for some customers.
- Value concerns: some customers feel pricing is high relative to the frequency of scheduling problems and occasional damage disputes.
Neutral ranking. No ads. We don’t make pricing promises.