Truck Rental at U-Haul
Beaverton, OR Trust 49 / 100(Low)Insufficient dataAI-scored from licensing records, complaints, and verified reviews
Truck Rental at U-Haul in Beaverton, OR is a local U-Haul location that sometimes delivers quick savings or helpful hands for specific tasks, but customers frequently run into communication, scheduling, and packing problems that can make moves stressful.
Service Quality Breakdown
PUNCTUALITY
52.15%
54 mentions
CARE/PACKING
48.63%
23 mentions
COMMUNICATION
36.85%
123 mentions
EQUIPMENT
45.53%
66 mentions
BOOKING
42.95%
62 mentions
PRICE/VALUE
36.52%
50 mentions
Pros
- Staff can be helpful and friendly at times, occasionally offering discounts or small perks.
- Technicians are capable with specialized tasks (example: successful trailer hitch installation on a difficult vehicle).
- Booking terms can be flexible (low deposit) and there are occasional on-lot deals that reduce cost.
Cons
- Communication is frequently poor — customers encounter rude or unhelpful staff and unclear on-site instructions.
- Service speed and punctuality are inconsistent, leading to long waits that disrupt moving plans.
- Packing/delivery fulfillment is unreliable; customers have reported missing items and slow resolution when issues occur.
Neutral ranking. No ads. We don’t make pricing promises.