U-Pack
Tacoma, WA Trust 73 / 100(Good)Insufficient dataAI-scored from licensing records, complaints, and verified reviews
U-Pack in Tacoma, WA offers a self-service moving option where customers load a delivered trailer or container and U-Pack drives it to the destination. Customers can expect clear online tools and notifications, generally reliable pickup/drop-off timing, and competitive pricing for long-distance moves — but you’ll need to be proactive about packing and confirming reservations.
Service Quality Breakdown
PUNCTUALITY
83.99%
138 mentions
CARE/PACKING
76.39%
99 mentions
COMMUNICATION
76.92%
160 mentions
EQUIPMENT
73.36%
97 mentions
BOOKING
74.48%
108 mentions
PRICE/VALUE
74.59%
134 mentions
Pros
- Clear step-by-step communication and an easy online portal for scheduling and tracking.
- Generally timely pickups and drop-offs that make planning easier.
- Competitive, value-oriented pricing for long-distance self-service moves.
Cons
- Occasional scheduling errors or unfulfilled reservations — always confirm your truck the day before.
- Customers must tightly pack, use blankets, and secure items themselves to avoid damage.
- Equipment condition or exact trailer size can sometimes differ from expectations — inspect on arrival.
Neutral ranking. No ads. We don’t make pricing promises.